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📦 COD MANAGEMENT

Cash-on-Delivery,
Finally Managed.

COD is the dominant payment method in Iraq and Egypt — yet no payment gateway managed it properly. Zyrix is the first gateway in MENA with a fully integrated COD tracking, confirmation, and reconciliation system.

70%
COD rate in Iraq
60%
COD rate in Egypt
Real-time
Driver Confirmation
Auto
Reconciliation

The COD Problem in MENA

  • No visibility — orders go out and you don't know if they were delivered or returned until days later
  • Cash leakage — drivers collecting cash with no digital confirmation trail
  • Manual reconciliation — spreadsheets, phone calls, and errors at end of day
  • Return abuse — customers refusing delivery with no tracking or accountability

Zyrix COD Solution

  • Real-time delivery confirmation — driver confirms via mobile the moment cash is collected
  • Digital cash trail — every IQD and EGP tracked from dispatch to deposit
  • Automatic daily reconciliation — no spreadsheets, no manual counting
  • WhatsApp delivery alerts to customers — reduce refusals and missed deliveries

How COD Management Works

01

Order Created

Customer places a COD order on your store. Zyrix creates a COD tracking entry with order ID, amount, customer info, and delivery address.

02

Driver Assigned

You assign a driver or delivery partner. They receive the order on their mobile — amount to collect, address, and customer contact.

03

Delivery Confirmation

Driver taps 'Delivered' on their mobile app. Customer receives WhatsApp confirmation. Cash is logged in your dashboard immediately.

04

Auto Reconciliation

At end of day, Zyrix auto-reconciles all COD orders — delivered, returned, or pending. Net amount ready for your settlement report.

Full COD Feature Set

📱

Driver Mobile App

Lightweight driver app for delivery confirmation, cash collection logging, and return reporting — works on any Android or iOS device.

💬

WhatsApp Alerts

Automated WhatsApp messages to customers at dispatch, delivery, and return stages — reduce failed deliveries by up to 30%.

↩️

Return Management

Log returned items, reason for refusal, and driver notes. Automatic stock and financial reconciliation for returns.

📊

COD Dashboard

Real-time view of all active COD orders — in transit, delivered, returned, pending confirmation — filterable by driver, area, or date.

🏦

Cash Deposit Tracking

Track when drivers deposit cash to your office or bank. Match deposits to delivery records automatically.

📋

Daily Settlement Report

Automated end-of-day report: total collected, total returned, net payable, and per-driver breakdown — exportable to Excel.

Take Control of Your COD

Book a demo and see how Zyrix eliminates COD chaos — live for Iraqi and Egyptian merchants now.