Cookie Policy

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Similar technologies include:

• Local storage: Browser storage that persists after the session ends

• Session storage: Browser storage cleared when the browser tab is closed

• Pixels: Tiny images used to track page views or email opens

• Fingerprinting: Device characteristic analysis (we do not use this)

Strictly Necessary Cookies (always active)

These cookies are required for the website and merchant dashboard to function. They cannot be disabled.

• session_id — Maintains your login session | Duration: Session

• csrf_token — Protects against cross-site request forgery attacks | Duration: Session

• locale_pref — Remembers your language preference (AR/EN/TR) | Duration: 1 year

• cookie_consent — Stores your cookie consent preferences | Duration: 1 year

Analytics Cookies (require consent)

Help us understand how visitors use our platform so we can improve it.

• _ga, _ga_XXXXXXXX — Google Analytics: tracks page views and user journeys | Duration: 2 years

• _gid — Google Analytics: distinguishes users | Duration: 24 hours

Functional Cookies (require consent)

Enable enhanced functionality.

• intercom-session — Customer support chat widget | Duration: 7 days

• dashboard_prefs — Saves your dashboard layout preferences | Duration: 6 months

Marketing Cookies

Zyrix does NOT use marketing or advertising cookies. We do not track users across third-party websites.

Some cookies are set by third-party services we use:

• Google Analytics (Google LLC) — Web analytics. Google may process data in the United States under Standard Contractual Clauses. Opt-out: myaccount.google.com/data-and-privacy

• Intercom (Intercom, Inc.) — Customer support chat. Data processed per Intercom's privacy policy.

• FormSubmit — Contact form processing. No tracking cookies.

We do not use Facebook Pixel, TikTok Pixel, Google Ads, or any advertising network cookies.

**Cookie Consent Banner:** When you first visit zyrix.co, you will see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences.

**Browser Settings:** You can control cookies through your browser settings. Common browser cookie settings:

• Chrome: Settings → Privacy and Security → Cookies

• Firefox: Settings → Privacy & Security → Cookies

• Safari: Preferences → Privacy → Cookies

• Edge: Settings → Privacy, Search and Services → Cookies

**Opt-Out of Google Analytics:** Install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout

Note: Disabling strictly necessary cookies will impair the functionality of our website and merchant dashboard.

• Session cookies: Deleted when you close your browser

• Persistent cookies: Deleted after the period stated in Section 2

• We review and update our cookie list annually

• Cookies set by third parties are governed by those third parties' retention policies

Under KVKK (Turkey), GDPR (EU), and applicable law, you have the right to:

• Know what cookies we use and why

• Withdraw consent for non-essential cookies at any time

• Request deletion of data collected through cookies

• Lodge a complaint with the relevant data protection authority

To exercise your rights: privacy@zyrix.co

We may update this Cookie Policy periodically. Material changes will be announced via the cookie consent banner on our website. The date at the top of this page reflects the most recent update.

For questions about our use of cookies:

privacy@zyrix.co

Zyrix Global Teknoloji A.Ş.

EGS Business Park, 12/79, Yeşilköy

34149 Bakırköy / İstanbul, Türkiye