Every gateway sends email receipts. Email open rate in MENA: 18%. WhatsApp open rate in MENA: 96%. The math is simple.
Receipt on WhatsApp.
Instantly.
After every successful payment, Zyrix automatically sends the customer a beautiful payment confirmation on WhatsApp — in Arabic or Turkish. No merchant action required. No app download for the customer.
Why Email Receipts Fail in MENA
In Saudi Arabia, UAE, Turkey, and Iraq — WhatsApp is where business happens. Customers check WhatsApp 40+ times a day. They check email maybe once. When your receipt goes to email, it's invisible. When it goes to WhatsApp, it's seen, trusted, and saved. A customer who sees their receipt is 60% less likely to open a dispute.
What the Customer Receives
How It Works
Customer Pays
Customer completes payment on your checkout page. They enter their phone number as part of the standard checkout flow.
Automatic Trigger
The moment payment succeeds, Zyrix automatically sends a WhatsApp message to the customer's number via the WhatsApp Business API.
Branded Receipt
Customer receives a formatted receipt with your business name, order details, amount, payment method, and a contact option.
Two-Way Support
Customer can reply to the WhatsApp receipt with questions. Replies come to your Zyrix dashboard — no separate WhatsApp Business account needed.
Receipt Features
Arabic & Turkish
Receipt language matches the customer's checkout language — Arabic RTL for MENA customers, Turkish for Turkish customers, English for others.
Your Brand
Receipt shows your business name, logo (optional), and contact details. Looks like it comes from you, not from a payment processor.
Reply to Support
Customer can reply directly to the receipt message. Replies appear in your Zyrix notifications as customer support tickets.
Order Updates
Send follow-up WhatsApp messages for order status updates — 'Your order has shipped' — from the same thread. Customer stays informed.
Delivery Tracking
See delivery rate and read rate for your WhatsApp receipts. Know which customers have seen their confirmation.
Dispute Prevention
Customers who receive WhatsApp receipts initiate 60% fewer chargebacks — they have the confirmation they need before doubt forms.
Build Trust with Every Payment
WhatsApp receipts — automatic, branded, bilingual. Included in every Zyrix account.